Care Guide for Your New Item

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Sheepskin Rug – Care & Cleaning Guide
Sheepskin Boot & Slipper - Care & Cleaning Guide

Thank you for your purchase!

We have taken great care to pack your item, and we hope it has reached you in the same perfect condition. If you notice any issues, please contact us and we will do our best to resolve them as quickly as possible.

Unpacking Your Item

• Your item is likely folded and packaged in a polythene bag for protection. It may have been packed for some time, unpack it and allow it to settle.
• Avoid storing the packaged item in direct sunlight, as this can cause damage over time.

Preparing Your Item

• Loose Fibres: New products may have some loose fibres. Simply take your item outside and give it a gentle shake to remove them.
• Creases and Wrinkles: Any creases or wrinkles from packaging will naturally drop out over time. You can speed up the process by lightly steaming or airing the item if needed.

Following these steps will help keep your item in great condition. If you have any further questions or concerns, please contact us and we will do our best to give you helpful advice.

Sheepskin Rug – Care & Cleaning Guide

1. How should I unpack my sheepskin rug after delivery?

   Upon receiving your sheepskin rug, unpack it immediately and give it a good shake to help the wool fibres fluff back up. The fibres may have been flattened during shipping, but they will quickly return to their original look.

2. How do I clean my sheepskin rug?

   You can wash your sheepskin rug in a large washing machine using the coolest wool setting with non-bio, non-bleach detergent. Avoid regular washing powders as they can damage the skin and discolour the wool.

3. Can I use regular detergent to clean my sheepskin rug?

   No. Always use a wool-approved detergent or a specialist sheepskin detergent.

4. How should I dry my sheepskin rug?

   Allow the rug to dry naturally away from direct heat or sunlight. Avoid tumble drying.

5. How do I remove stains or spills from my sheepskin rug?

   For spills, quickly shake off any dirt. Dab the soiled area lightly with a sponge or cloth dipped in warm water mixed with sheepskin detergent. Let it dry naturally and avoid scrubbing the wool while it's wet.

6. How often should I brush my sheepskin rug?

   Regular brushing helps maintain your rug’s fluffy texture. Use a suitable brush to keep the fibres looking fresh and smooth.

7. Can sunlight damage my sheepskin rug?

   Yes, prolonged exposure to sunlight can cause discolouration and damage to the wool fibers.

8. Is my sheepskin rug suitable for machine washing?

   Single or double sheepskin rugs can be safely washed in larger washing machines on a wool cycle, as long as you use the correct detergent and settings.

Feel free to contact our expert team at Jacobs & Dalton for any advice or assistance regarding the care of your sheepskin rug.

Sheepskin Boot & Slipper - Care & Cleaning Guide

1. How can I prevent water stains on my sheepskin boots and slippers?

   Apply a water-resistant spray designed for sheepskin before wearing your boots or slippers. This helps protect them from water stains.

2. How do I clean my sheepskin boots or slippers by hand?

   Follow these steps:

   • Gently brush the surface to remove dirt.
   • Use a damp sponge to moisten the surface.
   • Apply a small amount of specialist cleaner to the sponge and gently scrub.
   • Remove residue with the damp sponge and use a dry sponge or cloth to soak up excess water.
   • Stuff the boots with newspaper to maintain their shape and let them dry naturally for 24 hours.
   • Keep away from direct heat or sunlight.
   • Once dry, lightly brush the surface in one direction with a suede brush.
3. Can I use regular cleaners on my sheepskin boots or slippers?

   No, it's best to use a specialist sheepskin cleaner to avoid damaging the material.

4. How should I dry my sheepskin boots or slippers after cleaning?

   Allow them to dry naturally for at least 24 hours, keeping them away from direct heat or sunlight. Stuff them with newspaper to help retain their shape.

5. Should I reapply water-resistant spray after cleaning?

   Yes, reapplying a water-resistant spray after cleaning helps protect your boots or slippers from future water damage.

6. Can I professionally clean my sheepskin boots or slippers?

   Yes, many dry cleaners offer professional cleaning services for sheepskin products.

7. How often should I clean my sheepskin boots or slippers?

   Clean them as needed, especially when they start to look dirty or after exposure to rain or stains. Regular maintenance with brushing and water-resistant spray helps.

8. What should I avoid when cleaning my sheepskin boots or slippers?

   Avoid direct heat or sunlight for drying and steer clear of regular household cleaners that can damage the material.

9. What kind of brush should I use for my sheepskin boots or slippers?

   A suede brush is recommended for gently brushing the surface after cleaning to restore their appearance.

10. Can I machine wash my sheepskin boots or slippers?

    It’s not recommended to machine wash sheepskin boots or slippers as it can damage the material and structure. Stick to hand-cleaning or professional services.